Toshiba Dynadock U Universal USB Connect Docking Station
by Toshiba
List Price:
Our Price: $89.40
You Save: $60.59 (40%)
Availability: Usually ships in 1-2 business days
Buy Used: from $52.99 (click here)
Category: CE
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Photo Product Details
Manufacturer: ToshibaAudio: English (Original Language)
Format: CD-ROM
Platform: Windows
Model: PA3575U-1PRP
Color: Black
Product features:
- One cable connection from your PC to all your devices
- Universal compatibility with all Windows-based PCs including Vista 32- or 64-bit
- Built-in HD Digital Video card supports up to 1920x1200 resolution
- Built-in HD Digital Video card supports up to 1920x1200 resolution
- Space-saving upright slim design reduces cable clutter
- View up to three displays simultaneously
- Hot swappable - add or remove most devices without rebooting the PC
- Easily and safely undock with undock button
Digital Cameras Photo Reviews of Toshiba Dynadock U Universal USB Connect Docking Station
Customer Review: Toshiba lost my business with this one
Summary: 1 Stars
As others have said, it looks nice and if it worked, it would be great but it just doesn't work. My experiences apply to Vista.
The first problem I encountered was you actually have to be admin to install the software for it. I cannot recall the name of the Windows bug, but simply entering the administrative password as a non-administrative user is not good enough. This meant initial installation took maybe 30-45 minutes rather than the 2-3 minutes it should have.
After installation, I could not get both my laptop (also a Toshiba) and my external monitor to both function at their highest resolution. After finding no solutions on Toshiba's website, I called and tried to get technical support. They opened a case and promised I would get a call within 2 business days. After several business days and no response, I called and opened another case and was again promised a 2-day response. They never called back and when I called and gave them the case numbers they assured me someone would call. That never happened.
So I called back and tried to return it, but they said I was outside the period to return it (by about 2 days) and even though I only held onto it that long because their tech support promised to call back they would not budge.
So I tried to make use of the 1-year warranty. They said they would not honor it. Other attempts at obtaining support proved fruitless and I finally contacted the BBB and got a response.
After working around their tech support's schedule (they work roughly the same hours I do only shorter so I had to bend my schedule to accommodate them) I finally had tech support on the phone. He directed me to DisplayLink's website and told me to download the latest driver. I pointed out that it said "BETA" - I didn't want to be a beta version. Their tech insisted and seemed very annoyed that I made a restore point before installing it.
The upgraded driver actually fixed that problem, but it had somehow disabled the VGA port on the laptop itself. When I explained this to their tech, he tried to tell me my laptop was broken. When I explained that it was working fine before installing this driver he said I never told him that. Actually I had told him that, but so what? He started saying he had to go (he was a whole 15 minutes passed his time to go home). I recovered back to my restore point and my laptop (NOT the DynaDock) was back to normal.
He said he didn't know what to do and obviously wanted to go home. He said he would report back to Toshiba's BBB Support group. After a couple of weeks of patiently waiting some response I replied to the BBB and Toshiba. Suddenly Toshiba's BBB Support contacted me and claimed they had sent me a return label. (yeah, right). So, they actually sent one and I sent them the unit under the warranty (nearly 5 months after my original purchase).
They contacted me today and said the DynaDock is fine and "this may be important" the driver their tech had me install was a Windows 7 driver (Beta as I mentioned before), but it did not disable the VGA port. I was told that either my laptop was defective or I had changed some setting to make it not work.
I asked them to have another tech review the notes and contact me as I had no confidence in the first tech who was expecting a Windows 7 Beta driver work on Vista. The response was that an "Advanced Support Manager" reviewed the notes and they were "all accurate" and Toshiba considered the matter closed.
So it is accurate in saying he had the customer install a Windows 7 Beta driver on a Vista machine and it didn't fix things?
She replied that I could remove the driver.
I explained to her (again) that I had removed the driver and how it had disabled my laptop's VGA port and it was only after uninstalling that it started working again.
She replied by putting the words "it started working again" in my e-mail in bold print and saying "I'm glad your unit is working for you now". Remember, Toshiba still has my DynaDock at this point.
At this point I realized I was either dealing with a complete simpleton or I was being trolled and I suspected the latter. I told her so and asked her to admit to one or the other.
The last I heard from Toshiba's BBB Support Rep was that I should call their laptop support (which doesn't deal with DynaDocks).
Description of Toshiba Dynadock U Universal USB Connect Docking Station
The dynadock u universal usb docking station links all your devices, external monitor and sound system with one usb cable into your computer. there's no need to plug in multiple cables every time you return to your desk. virtually any brand of windows-based pc with a usb 2.0 port is compatible with it. the upright slim design saves precious desktop space while providing fast access to your desktop environment. with a built-in hd digital video card to connect a hd quality monitor, dynadock enables you to view up to 3 displays simultaneously. enjoy true multimedia experience with the built-in digital card connecting high quality 7.1 surround sound through the s/pdif port. plus, it adds six usb 2.0 ports-two are "sleep and charge" capable, Ethernet lan and 3.5mm audio for headphones and microphones. undocking is even easier now with undock button. get one for your home and office for simple expandability.Digital Cameras & Photo Categories
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